Frequently Asked Questions
What is artificial jewellery?
Artificial jewellery (also called fashion or imitation jewellery) is made from non-precious metals and stones. It looks beautiful and is affordable, making it perfect for everyday wear and special occasions without worrying about the cost of real gold or silver.
Is Karigari jewellery good quality?
Yes. Every piece is handpicked and quality-checked before being listed. We use high-quality materials that are lightweight, durable and designed to last with proper care.
How do I place an order?
Simply browse our collections, add your favourite pieces to cart, and checkout. We accept UPI, debit/credit cards and net banking. COD is available on orders above ₹499.
Do you offer Cash on Delivery (COD)?
Yes — COD is available on orders above ₹499 across India. A nominal handling fee of ₹40 applies for COD orders.
How long does delivery take?
Metro cities: 3-5 business days. Other cities: 5-7 business days. Remote areas: 7-10 business days.
What is your return policy?
We accept returns within 7 days of delivery if the product is unused, unworn and in original condition. Please contact us on WhatsApp to initiate a return.
Can I exchange a product?
Yes — exchanges are accepted within 7 days of delivery. The replacement piece is subject to availability.
Is shipping free?
Free shipping on orders above ₹999. A flat shipping charge of ₹80 applies on orders below ₹999.
Do you ship internationally?
Currently we ship within India only. International shipping coming soon.
How do I track my order?
Once shipped, you will receive a tracking number via WhatsApp or email.
I need help choosing a piece — can you help?
Absolutely! Chat with us on WhatsApp and we'll help you find the perfect piece for any occasion.